Blog

How MSPs are supporting clients during the COVID-19 pandemic

The COVID-19 pandemic and the sweeping shutdowns to contain the spread of the virus brought about significant impacts on businesses. Many small companies realized they lacked the resources to rapidly adopt a remote work setup and tapped their IT partners to help address their technology demands. Here’s how managed IT services providers (MSPs) are rising […]

Why the latest Windows 10 update is blocked on some PCs

Last week, Microsoft unveiled the May 2020 Update, which is the latest version of Windows 10. While some users are able to update their systems, some PCs are prevented from installing it. Here’s what’s causing the update block, and how you can bypass it. Known issues The update block is present on devices such as […]

Watch out for this Android malware

Security researchers have discovered a new Android malware called DEFENSOR ID that snuck its way into the Google Play Store. Forensic analysis shows that the malware takes advantage of an Android device’s Accessibility Services to infiltrate the system and cause damage without being detected. To help you avoid this dangerous strain of malware, we’ve compiled […]

What we can expect from iOS 14

Apple’s continuous improvement of its operating systems will give us iOS 14 and other OS updates this September. These will be previewed and tested by developers come Apple’s WWDC on June 22, but here’s a quick peek at some of the new apps and features. Nifty app tweaks Apple is developing new features for some […]

VoLTE: What is it, and how different is it from VoIP?

Voice over Internet Protocol (VoIP) is a must for today’s businesses. Compared to the old analog phone system, VoIP is a more effective communication tool. Aside from making voice calls, you can also do conference calls, send instant messaging, queue calls, have music on hold, and record calls with VoIP. But now there’s a new […]

Microsoft 365 update channels: What you need to know

Many businesses using Microsoft 365 prefer to have the latest versions of the productivity suite’s applications. Some businesses prefer to get updates as soon as they become available, while others prefer to update their systems on a predictable schedule. Fortunately, Microsoft’s update channels enable businesses to customize when they receive apps’ new features. New update […]

Why you need the cloud in the middle of COVID-19

With the COVID-19 lockdowns forcing most economic sectors to slow down, cloud technology can help your business survive and remain competitive. More specifically, you can cut costs and increase operational efficiency using the cloud. Ensuring continuity and efficiency with the cloud The need to stay at home and practice social distancing have changed the way […]

Why your SMB needs a business continuity plan (BCP)

Multiple things can disrupt the operations of small- to medium-sized businesses (SMBs), such as natural disasters or cyberattacks. This can lead to lost revenue, or in some extreme cases, business closure. But having a concrete business continuity plan (BCP) in place will help your business recover quickly after a disaster. What is a BCP? A […]