Desktop Support

Are you looking for desktop support during your daily operations?

Our goal in this position is to support our clients with finding solutions to their problems, answer questions, provide support for product updates, troubleshooting, training for users and be available to answer general inquiries.

Support is what we do, so our main aim is to get to you as as fast as we can to get you up and running fast. We want to help you be successful! You should be focusing more on your business and less on googling how to fix your IT issues. Your staff productivity is essential for business growth and should any of them be unable to work for any amount of time is a loss for you.

We are always looking for new clients that we can support! Helping you reach your goals is a big part of what we do, so we make it easy to stay in touch and receive the support you need when you need it. Call our support line whenever you have a problem. You've worked hard to develop your business, and we want to make sure our clients always have the information they need. Action Order now from our website! Get started today by calling or submitting an online form. We're always here to help. We will help you help them

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What Our Clients Are Saying About Our Managed Service Plan:

A Great Company
Symonds Street Dental is a modern paperless practice, we invest heavily into our systems and equipment to give our clients the best possible service & experience. It is vitally important that we get any issues we have encounter sorted quickly and efficiently. Vertech provides this quality support. One of the best things about Vertech is there a team good support staff who are friendly and knowledgeable available to look after us. Vertech have been with us for over 10 years now, and they are a great company to deal with in all facets of IT support.
Andy Grayson Partner Symonds Street Dental

Personalized and friendly service!
“Since engaging with Vertech it’s been a great load off our minds knowing that if something goes wrong there is someone competent to call to get tech help quickly & that we are protected from external hackers with the layers of cybersecurity systems they’ve added. Their technical response is prompt and the organization of tickets is excellent so that jobs are followed through on by their close-knit team with owner directly involved. They have enough staff that the job can be done, but not so many that the job gets lost or passed around. Personalized and friendly service! “ Excel at printing solutions Due to the large amount of printing we do we have saved significant costs and time in using Vertech. The printers are fast and reliable and Replacement materials are automated by online monitoring, which saves us running out of consumables unexpectedly. I would recommend their services on printer supply and servicing.
Cliff Hopkins Managing Director SHINEON LTD

Desktop Support

Network Security

Data Backup Solutions

Disaster Recovery Planning