Support Center
Welcome to the Vertech IT Services Support Center
Please use the contact information below for technical support requests only. For all other inquiries, please visit our Contact Us page and complete the appropriate form so we can direct your request to the right team.Our Support Hours
8:00 AM – 6:00 PM, Monday to Friday We’ve extended our service hours to better support your operations. If your team calls us for urgent assistance during these extended “shoulder hours” (8:00–8:30 AM and 5:00–6:00 PM), your call will be directed straight to our on-call engineer — not the after-hours call centre — and there will be no additional charges.Current Outages:
- VoIP Telephony - nil
- Broadband Internet - nil
- Microsoft 365 Sharepoint - nil
- * Microsoft 365 Email - nil.
- * Vertech Service Desk - nil.
- * Vertech Domain Name Platform - nil