The Auckland Business Owners’ Guide
To IT Managed Services And Fees
What You Should Expect To Pay For IT Support For Your Business (And How To Get Exactly What You Need Without Unnecessary
Extras, Hidden Fees
And Bloated Contracts)
Read This Guide and You’ll Discover:
- The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.
- A common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you’ll learn what it is and why you need to avoid agreeing to it.
- Exclusions, hidden fees and other “gotcha” clauses Managed Services & IT companies put in their contracts that you DON’T want to agree to.
- How to make sure you know exactly what you’re getting to avoid disappointment, frustration and added costs later on that you didn’t anticipate.
- 21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.
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Fill Out The Form Or Call Us: 09 972 0367
Are you looking for a more proactive approach to supporting your company’s network?
As you know, cybercrime is at an all-time high. Hackers are becoming more sophisticated (and successful) at getting past firewalls and anti-virus software to access bank accounts, steal data and install ransomware. If your company is growing and maturing, a more sophisticated and proactive approach to your IT systems is justified. The threat is VERY real and we firmly believe in PROACTIVELY supporting your network rather than REACTING to problems. Here Are Just A Few Of The Benefits Of Managed IT Services- You’ll have peace of mind that critical security updates and patches are being done on your firewall, spam and antivirus software to drastically reduce your chances of a virus or hacker attack. While nothing can guarantee 100% protection, we can greatly minimize your risk with a proactive approach to maintaining these critical protections.
- You’ll know with certainty your data is being backed up and CAN be restored quickly in the event of an emergency. It is EXTREMELY common for backups to fail, and as it stands today, no one is validating that your data is being backed up in a way that would allow you to resume work fast. Our management plan would ensure we are proactively monitoring your backup to make sure you won’t fall victim to a ransomware attack, disgruntled employee, accidental deletion or even a fire, flood or natural disaster.
- You’ll eliminate the frustration and inconvenience of unexpected downtime because we’ll be proactively maintaining your systems to prevent that from happening. All IT systems degrade in performance over time, causing them to slow down, hang up and crash. Our preventative maintenance and network monitoring will detect these problems early and prevent them from escalating into more expensive repairs and downtime.
- You’ll receive faster resolution to any IT problem, thanks to our remote management tools. We now have the ability to remotely access (and repair) most IT problems right from our offices. If we cannot fix it remotely, we will dispatch a technician to your office the same day. You’ll receive priority support when you have a problem.
- You’ll have the experience of a full in-house IT department, without the costs. We’ll bring a TEAM of professionals to support your network, which will give you access to a broad level of skills and expertise on an as-needed basis.
- You’ll be able to budget for network support just like you budget for rent or insurance. Wouldn’t it be nice to avoid unexpected costs for fixing or restoring your network? Now you can.
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Fill Out The Form Or Call Us: 09 972 0367
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Big Enough with a Personal Touch
Surprisingly one of the unexpected benefits of moving to Vertech’s comprehensive TrueCare Flat Rate Remote Support plan has been the ease of invoice reconciliation. No more ...Read MorePhillip Rashleigh
Director
DSL Logistics Ltd

On time and within the quote
Since we’ve engaged with Vertech we don’t have the worry of what we will need to do or how much it will cost if the Managed Firewall Service breaks. As with all IT systems they can fall over occasionally but I know they’ve got us covered ...Read MoreRachel Madden
Branch Manager
First Global Logistics