Responsive Team and Seamless Migration
Vertech are very responsive to our needs. They answer service calls very quickly and are proactive about suggesting improvements to enhance our system. Our staff love the fact Vertech access our computers remotely to solve issues rather than waiting for someone to appear on site.
Vertech provided a seamless move to their eFolder cloud storage solution which gives us easy access to documents 24/7 from anywhere without the need for a troublesome server or VPN.
We definitely haven’t regretted our move, all our staff are very happy to work with Vertech and know that when a service call is logged with them it is answered and the issues are dealt with very quickly.
The team at Vertech makes it really easy with great communication and they really know their stuff. I’m glad we chose them as it’s so much easier having someone who is available to talk to, knowing they are taking care of the background so we can concentrate on our business. It’s been very releasing not having to worry about the IT.
Vertigro Property Management
Their technical response is prompt and the organisation of tickets is excellent so that jobs are followed through on by their close-knit team with owner directly involved. They have enough staff that the job can be done, but not so many that the job gets lost or passed around. Personalized and friendly service!
Vertech is a company that provides an efficient service and has been able to provide solutions to make sure our information is centralised and secure. Having had one data loss incident, Vertech were able to restore files quickly and ensure security to our data.
They have offered us IT solutions which meet our needs and are able to work with us at an IT literate level we understand, responding to our needs with efficiency and we have always had successful outcomes.
I recommend you partner with Vertech if you are looking for a company to work with you to look after your companies best interests with solutions that can grow with you.
Besafe Workplace Training
Since moving to Office 365 and eFolder with Vertech I can now pick up engineering drawings from the office, on my laptop and work from home seamlessly. All files are updated to each device as I save them – no more wasted time bringing files with me on a stick, or painful downloading and resaving once I have modified them. If you need to be truly mobile and work from different places, and/or want to share files with other staff members, with the work always saved up to date for all users, this is the best system I have used. Data security is simply not on my mind as all the work is also kept on the cloud, and Vertech guarantees restoration of files should anything cock up. Vertech stops it all first anyway with their filters. Recovery can be from any previous version so even if a file is wrongly deleted or modified up by one of the staff members, we can restore to pre-cockup.
We were impressed with Vertech start to finish. Efficient and personal in their approach from quotation, adjustments, delivery and implementation the whole team have been friendly, accessible and eager to help. Ben in particular did a great job at getting our tech and systems set up in our home offices – answering all of the little questions! Looking forward to an on-going supportive relationships with Vertech.